Common questions and things to consider regarding renting a computer from us.

Common questions and things to consider regarding renting a computer from us.

If you would like to view our range of computers available for rental, please click the following link: https://renttoown.com.au/product-category/computing/

  1. My child needs a laptop for school, which model should I choose: Please contact your nearest store, if your child has a BYOD specification list, please have that handy as that will help us suggest a suitable model.
  2. What sort of computer equipment do you have available for rental? We rent desktop PC’s https://renttoown.com.au/product-category/computing/desktop-computers/, laptop computers https://renttoown.com.au/product-category/computing/laptops/ and peripherals https://renttoown.com.au/product-category/computing/peripherals/. If you can’t see a model that is suitable for your needs, please contact us as we can source other models including all in one computer’s.
  3. How long after I am approved will I get delivery of my rental computer?  Laptop rentals are generally available within 2 business days, desktop PC rentals take a little longer as they are built to order, they are generally available for delivery within 4 business days.
  4. Does my rental computer come with insurance? Our rental computers and other items available for rent do not come with insurance. The rental product is in your home at your risk. If the item is lost, stolen or damaged the rental contract will continue and the repayments will still need to be paid. We may be able to offer some assistance, but this is negotiated on a case-by-case basis. We strongly recommend that all customers have contents insurance with accidental damage and fusion cover and if the item is portable like a rental phone, camera, tablet, laptop have it added to the policy as a portable item. 
  5. Who do I contact if something goes wrong with my rental computer? Contact your store, they will be able to offer you over the phone and or onsite technical assistance. If your computer needs warranty repairs, we will organise them for you.
  6. If I no longer need the laptop or desktop computer rental, can I return it? Yes, you can return your rental product and cancel your rental agreement. Assuming the product is returned undamaged in good clean condition, fair wear and tear accepted the only outstanding amount would be any overdue rental repayments. If the rental computer is damaged, additional fees will apply.
  7. Can you set up the rental Desktop computer for me? Our delivery drivers can do a basic set up and can take away all the packaging for you.
  8. Are the computer rentals brand new? All rental products are brand new, unless otherwise stated.
  9. Cost: Renting is significantly more expensive over the long run when compared to purchasing outright. But customers may find renting more convenient for several reasons, like no upfront cost, weekly, fortnightly or monthly repayments, customer care for the duration of the agreement, free delivery and installation. As this style of agreement is significantly more expensive when compared to purchasing from a retail store, customers should consider their needs, objectives and financial situations before applying for rental products.
  10. How do I apply? Applications can be made via our website. To apply hit the add to cart button on the desired product/s. Once the product/s are in the cart you can check out, you will then be directed to the application form.

 

If you would like to view our range of computers available for rental, please click the following link: https://renttoown.com.au/product-category/computing/

If you need any assistance or you have any questions, please contact us as we will be happy to help, our contact information can be found here https://renttoown.com.au/contact-us/

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